At Social Edge, we are excited to announce that after a successful year-long pilot, we are officially adopting the four-day work week. This change is a testament to our commitment to fostering a balanced work-life culture for our team.
Call deflection strategies allow customers to choose how to resolve the questions or issues they have with a product or service. With a customer community, you can automate some of your customer service tasks, helping your customers find solutions more efficiently while reducing call center costs.
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