Intranet Management Services

An intranet is typically managed by a cross-functional team that includes IT, HR, and internal communications. This team handles technical maintenance, content management, and employee engagement. In larger organizations, there may be a dedicated intranet manager responsible for overseeing day-to-day operations and ensuring the intranet meets business needs.

An intranet manager is responsible for overseeing the intranet’s functionality, usability, and content. Their tasks include managing updates, ensuring the intranet aligns with business goals, coordinating with IT and content creators, and monitoring user engagement. They also handle training, troubleshoot issues, and ensure that the platform remains secure and relevant for employees.

Community management involves overseeing online communities within the intranet, fostering interaction, and encouraging collaboration. This includes moderating discussions, responding to user queries, curating content, and promoting user-generated contributions. It also involves gathering feedback to improve the community experience and ensuring that community guidelines are followed to maintain a positive and productive environment.

A social intranet is an intranet platform that incorporates social networking features, allowing employees to interact, share ideas, and collaborate in real time. It includes features like social feeds, commenting, likes, and user profiles, fostering a more interactive and community-driven workplace.

The benefits of a social intranet include improved employee engagement, enhanced collaboration, and better communication across departments. It encourages knowledge sharing, fosters a sense of community, and helps build stronger connections between employees. A social intranet can also lead to higher productivity by simplifying access to resources and facilitating real-time interactions, making work more efficient and enjoyable.