Our Community Platform Partners

Customer Community Platforms

Transform customer relationships with the perfect community platform software – explore our partnerships with industry-leading customer engagement platform providers.
SharePoint Intranet
Community Management Software

Community Management Platforms We Work With

Selecting the right customer community platform is key to building strong relationships, increasing client engagement, and driving loyalty among customers. Social Edge Consulting is proud to partner with leading providers in the customer community space, including Salesforce Community Cloud, Khoros Communities, Higher Logic Vanilla, and Verint Community Platform. Our partnerships ensure you have access to the most innovative and effective solutions for creating thriving online communities that meet your unique business objectives.

Our team of experienced consultants will work closely with you to understand your specific requirements, guide you through the platform selection process, and provide expert implementation and optimization services. Whether you're looking to create a support community, a brand advocacy program, or a customer feedback hub, we have the expertise and the partnerships to help you succeed.

Higher Logic

Higher Logic's powerful online community software brings together organizations and people, making real conversations happen.
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Khoros

Khoros is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors
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Salesforce

Salesforce Experience Cloud is a social platform designed to connect and facilitate communication among customers.
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Verint Community

Verint Community (formerly Telligent Community) is a leader in community software for digital marketing and support communities
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Higher Logic

Higher Logic is an industry leader in cloud-based engagement platforms. Their data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing engagement, Higher Logic helps you track and manage interactions along each stage of the digital customer experience.

Organizations worldwide use Higher Logic to bring people together, by giving their community a home where they can interact, share ideas, answer questions, and stay connected. Everything they do - the tools and features in their software, services, partnerships, best practices - drives their ultimate goal of making your organization successful.

Learn more about Higher Logic Online Community

Higher logic software
Khoros software

Khoros

Khoros is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation.

With 2,000+ customers, including 52 of the Interbrand 100, and ten offices globally, Khoros powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.

Learn more about Khoros Community Platform

Salesforce

Salesforce Experience Cloud (formerly Community Cloud) is a social platform from Salesforce.com that is designed to connect and facilitate communication among an organization's employees, partners and customers.

Employees can use the platform for many types of workplace interactions, including troubleshooting, human resources management (HRM) and help desk communications as well as collaboration among geographically dispersed teams. Management can use it to communicate
more efficiently with channel partners and other external parties.

Experience Cloud is a digital experience platform that enables companies of all sizes to build beautifully branded CRM-powered portals, forums, sites, and mobile apps.

Learn more about Salesforce Experience Cloud

Salesforce Experience Cloud
Verint commnunity software

Verint

Verint Community (formerly Telligent Community) is a leader in community software for digital marketing and support communities. Its social software solutions help bring together modern collaboration technologies into a single integrated suite that includes social applications and social services that enable organizations to create communities of interest for their customers.

Verint Community's solutions include both external customer and internal employee communities.

Learn more about Verint Community Platform

Customer Community Services We Offer

Our Customer Community Services

Our suite of professional community building services include:

Community Platform Evaluations

Determine the best customer community engagement software for your organization.

Community Platform Migrations & Implementation

Professional support to migrate and launch your community on a new platform.

Community Strategy & Design

Develop and refine your customer community strategy with expert guidance to achieve your objectives.

Community Management & Training

Training, support, and dedicated management services for your online community.

Community Widgets & Integrations

Tools and add-ons to enhance your community platform's functionality and user experience.

View All Customer Community Services
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Find Your Perfect Community Platform

Ready to take your customer relationships to the next level? Let Social Edge Consulting help you find the perfect community platform to meet your unique needs and goals.

Our team of community experts is ready to guide you through the process of selecting, implementing, and optimizing your customer community. We'll work closely with you to understand your requirements, recommend the best platform fit, and provide ongoing support to ensure your community thrives.