Need to Build a Custom Widget or Integration for Your Community Platform?

Community Widgets & Technical Services

Our developers and technical experts will work closely with you to understand requirements and create custom solutions that expand your community's functionality. From interactive widgets to integrations with third-party tools, we'll help you build a feature-rich community.

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Community widgets and development services

What are the steps in Community platform development?

Custom Community Widgets & Integrations

Expand your customer community platform's functionality with our extensive selection of pre-built extensions, widgets, and integrations, or take advantage of our custom development services to create new solutions that cater to your organization's specific requirements.

Our team provides both ready-to-deploy products and custom development expertise to help you extend your community's features, transforming it into a powerful hub for customer engagement and loyalty.

Customer Community Integrations

Integrations with Your Business Systems

Our experts guide you through the process of merging your external systems with your online community platform. We implement single sign-on (SSO) for seamless access and integrate your community with CRM systems like Salesforce or HubSpot to synchronize customer data and enable personalized experiences. We also integrate with marketing automation platforms like Marketo or Pardot to trigger targeted campaigns based on community interactions.

Customer Community Enhancements & Upgrades

Platform Upgrades

Our upgrade services optimize your customer community's performance and user experience. We conduct technical analysis to identify areas for improvement, provide strategic recommendations, and perform rigorous testing to maintain optimal performance, reliability, and security. Our UX/UI design services create a visually engaging and intuitive interface that reflects your brand identity, while our community management services drive adoption and foster meaningful interactions.

Custom Community Development

Tailored Solutions for Your Unique Requirements

Our designers and strategists develop and execute a customer community tailored to your specific use cases and business objectives. We create solutions that align with your goals and resonate with your target audience through in-depth discovery sessions, collaborative design and development phases, and thorough testing. We provide ongoing support and iteration to continually improve your community based on user feedback and evolving needs.

Prebuilt Widgets & Add-Ons for Your Verint Community Platform

Ready-to-Use Community Software Extensions

Verint EdgePack

Do you have a growing Verint community, and want to add some visual impact to your pages and dynamic use cases? With EdgePack for Verint you can now bundle our most popular widgets together in one convenient package to extend and enhance your Verint community.

SmartChat

Utilizing conversational AI, your community search will be transformed with instant answers, tailored results, and enhanced user satisfaction. Transitioning from conventional keyword search to conversational AI, SmartChat understands your queries better, delivering contextually relevant responses while keeping your content secure.

Image Gallery

With our new Image Gallery widget, you can display multiple images on your community home page or a group home page without having excessive scrolling or pagination. This visual display allows for full use of the page and then links out to comments and additional information.

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Guiding You at Every Step

Supporting You at Every Stage of Your Community Journey

From the initial evaluation of customer community platforms to the final stages of community growth and management, we provide comprehensive support throughout your entire customer engagement journey. Our approach covers every critical phase to ensure your online community thrives and delivers value to your business and your customers.

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Get in Touch

Ready to Talk?

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Community Management Software

Community Management Platforms We Work With

Higher Logic

Higher Logic's powerful online community software brings together organizations and people, making real conversations happen.

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Khoros

Khoros is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors

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Salesforce

Salesforce Experience Cloud is a social platform designed to connect and facilitate communication among customers.

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Verint Community

Verint Community (formerly Telligent Community) is a leader in community software for digital marketing and support communities

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Custom Widgets & Add-Ons for Verint Community

Download Our FREE Products Catalogue for Verint Catalog

View our catalog of custom tiles and widgets for Verint Community. From advanced search tools to gamification features, our products seamlessly integrate with your platform to drive user engagement, improve navigation, and boost overall community performance

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Testimonials

Client Success Stories in Community Development

From the beginning, our build posed unique challenges; multiple customer communities with competing needs, each requiring distinct branding and heavy customization. But our partnership with Social Edge helped guide us throughout the process to identify limitations and find creative solutions. The team from Social Edge was critical to ensuring the successful implementation of our Jive instance.

Beetna Kim Baird

Wiley

Here at Pearson we felt it was time to shake things up in our Neo community. And the shake up came in the shape of this beautiful tile from the team at Social Edge Consulting.

Kim England

Pearson

We accelerated our timeline for launch and were able to accomplish this thanks to the quick support of the Verint Community team and Social Edge Consulting. As of April 21, the community has grown to over 650 engaged members sharing much-needed credible resources and best practices to help navigate the COVID-19 pandemic. We encourage anyone in the early childhood field to join our growing community.

Colleen Murphy

Early Childhood Connector

Customize Your Community to Fit Your Unique Needs

Don't settle for a generic, off-the-shelf solution – partner with us to build a community that truly reflects your brand, engages your customers, and drives measurable results. We'll help you create a customer community that stands out from the crowd.

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Community Customization & Integration Resources

Related Resources on Community Widgets & Add-Ons

Frequently Asked Questions about Community Widgets

What are custom widgets?

Custom widgets are personalized or specially developed components that can be added to a website or community platform to display specific content or provide particular functionality. Unlike standard widgets, custom widgets are tailored to meet the unique needs of a community, such as displaying custom data, integrating third-party services, or creating interactive features that align with specific business objectives.

What are the most popular community widgets?

Popular community widgets include:
• Activity Feed: Displays the latest community activity, such as posts, comments, and updates.
• Member Directory: Allows users to search and browse community member profiles.
• Discussion Forums: A space where members can start and participate in discussions.
• Event Calendar: Showcases upcoming community events, webinars, or meetings.
• Polls and Surveys: Engages members with polls and surveys for feedback or opinions.
• Task Management: Helps members keep track of tasks and deadlines within the community.

What are some common third-party tools that can be integrated with a community?

Common third-party tools that can be integrated with a community include:
• CRM systems like Salesforce for managing customer relationships.
• Project management tools like Trello, Notion, Monday.com, ClickUp, Confluence, Jira or Asana for task tracking and collaboration.
• Chat and communication platforms such as Slack, Microsoft Teams, or Discord.
• Survey tools like SurveyMonkey or Typeform for collecting feedback.
• Analytics platforms like Google Analytics or Amplitude to track user engagement and behavior.
• E-commerce tools like Shopify, Square or WooCommerce for managing product sales within the community.

What community platforms can you provide custom development services for?

Custom development services are often available for major community platforms like Higher Logic, Khoros, Verint, Salesforce Experience Cloud, Discourse, and Mighty Networks. These services can include custom widgets, integrations, or functionality to tailor the platform to specific business needs.

How long does it take to build an integration?

The time to build an integration can range from a few weeks to several months, depending on the complexity of the systems involved and the level of customization required. Simple integrations, such as connecting a CRM or chat tool, may take 2 to 6 weeks, while more complex or highly customized integrations can take 3 to 6 months to complete, including testing and deployment.

Community Widgets & Technical Services

Custom Community Widgets & Integrations

Integrations with Your Business Systems

Platform Upgrades

Tailored Solutions for Your Unique Requirements