Khoros is a leading customer engagement platform that helps organizations build strong, lasting relationships with their customers across various digital channels. The company offers a comprehensive suite of solutions, including Khoros Community, which allows organizations to create vibrant online communities where customers can connect, share knowledge, and engage with the brand and each other. Khoros Community provides features such as discussion forums, blogs, ideation, and Q&A, along with powerful moderation tools to maintain a safe and positive environment.
In addition to its Community solution, Khoros offers other customer engagement tools, such as Khoros Care for social media and digital customer service, Khoros Marketing for social media management and analytics, and Khoros CX Insights for customer feedback and sentiment analysis. These tools work seamlessly together, providing organizations with a holistic view of their customers' needs, preferences, and behaviors. One of the key strengths of the Khoros platform is its ability to scale and adapt to the unique needs of each organization, offering flexibility and customization options. By leveraging Khoros' solutions, organizations can create meaningful connections with their customers, increase brand loyalty, and drive business growth.
