AI SmartChat for Jive Community Search

Your AI Search Assistant for Jive Commmunity

Transform your Jive experience with SmartChat by Social Edge Consulting. Our advanced AI chat widget for Jive delivers instant answers, making search effortless and enhancing user satisfaction.

Difficult Jive Search Experience?

Say Hello to Effortless Search on Jive with our AI Chat Widget

Experience game-changing search in your Jive Community with SmartChat, your AI search assistant, built by Social Edge Consulting. Utilizing conversational AI, your community search will be transformed with instant answers, tailored results, and enhanced user satisfaction. 

Transitioning from conventional keyword search to conversational AI, SmartChat uses an advanced LLM (language learning model) to leverage your existing intranet content, providing accurate and contextually relevant answers while keeping your information secure.

Key Features of Jive AI Smart Chat

Advanced Community Search Capabilities

AI Semantic Search

SmartChat offers a new way to ask questions and find what you need immediately. Transition from traditional keyword search to advanced conversational AI, enabling a nuanced understanding of user queries. This approach ensures that the search results are not only tailored to specific prompts but are in context, drawing from community content, while also maintaining security for the content
Ask Questions with Simple Prompts

Easy Interaction

SmartChat enables users to ask questions or make requests using simple, intuitive prompts. It provides clear and professional responses tailored to the specific query. Users can easily scroll through same search session interactions, allowing them to review previous responses or clear them for new queries. Additionally, responses can be copied and used elsewhere, making it convenient to gather and share information quickly and efficiently.
Effortless Access to Discussions, and Blogs

Access Intranet Content

With SmartChat, users can seamlessly click through to original sources such as Discussions, and Blogs from various users, groups, and content within the Jive Community. This feature ensures that users can not only get direct answers but also explore the original materials for a deeper understanding or further information, enhancing the overall knowledge discovery experience.
Add Our AI Chatbot to Any Community Page

Easy Management

SmartChat offers effortless integration and management by allowing the Jive tile to be added to any community page. It provides customizable options for labels, descriptions, and appearance to match your brand, ensuring a cohesive look and feel across your Jive Community. This flexibility makes it simple to align SmartChat with your existing branding and community structure.

Improve Employee Experience with SmartChat

SmartChat has been designed to enhance the employee experience by providing them with instant, informed answers and simplifying the search process. With advanced AI capabilities, it helps employees find exactly what they need quickly and efficiently, making their interactions with the Jive Community more productive and satisfying.

Ready to Add AI Chatbot Capabilities to Your Jive Community?

Transform your Jive Community with the power of AI search. Experience effortless, accurate search and enhanced user satisfaction with SmartChat. Don't miss out on revolutionizing your search experience.

Frequently Asked Questions

Will users see AI-generated responses from content they shouldn’t see?

No, responses are only generated from content that the user is entitled to view.

Will the AI-generated responses be accurate?

The responses are generated solely on your company’s content (Content, Groups, People) and will not be sourced from public content on the Internet.

How does SmartChat ensure the security of our content?

SmartChat only accesses and provides responses from content that users are authorized to view. It does not pull information from outside sources or send any data externally, ensuring your company's data remains secure.

How is SmartChat different from the default Jive search?

SmartChat uses advanced AI capabilities to create an experience similar to AI tools like ChatGPT, where users can ask natural language questions and receive contextually relevant answers. This is more intuitive and accurate compared to traditional keyword-based search.

Is there a learning curve for using SmartChat?

SmartChat is designed for easy interaction with intuitive prompts and responses. Most users find it straightforward to use with minimal training required.

Can we customize the appearance of SmartChat?

Yes, you can customize the SmartChat widget to match your brand's look and feel, including labels, descriptions, and overall appearance.

Does SmartChat support multiple languages?

Currently, SmartChat primarily supports English. However, support for additional languages can be explored based on your community's needs.

How easy is it to integrate SmartChat into our existing Jive setup?

Integrating SmartChat into your Jive Community is straightforward. We provide comprehensive documentation and step-by-step installation instructions to guide you through the process. Additionally, our professional intranet services team can offer support and customization as needed. The widget can be easily added to any community page, with customizable options to ensure it fits seamlessly with your current setup.

What AI technology does SmartChat use? 

SmartChat leverages Open AI technology, ensuring reliable and powerful conversational AI capabilities. This technology enables SmartChat to provide accurate and contextually relevant responses to user queries.

How does SmartChat compare to Jive CoPilot? 

SmartChat and Jive CoPilot both utilize advanced AI to enhance search capabilities within the Jive Community. While Jive CoPilot leverages GenAI for summarization and Q&A, SmartChat focuses on delivering instant, contextually relevant answers through conversational AI. SmartChat provides easy interaction, access to original content, customizable management options, and detailed usage analytics. Unlike Jive CoPilot, which is available in your site header, SmartChat integrates directly into your Jive Community pages, offering a seamless and fully integrated user experience.

How much does SmartChat cost?

More details to come.