With gamification and user engagement strategies becoming more prevalent, it can be challenging to navigate the options available. We've become very familiar with Nitro, Jive's Bunchball Gamification Console. For those who have just started exploring Nitro, with a bit of practice you'll be an expert before you know it!
External communities are a curious thing. Why does a user repeatedly return to a community that they aren't being paid to or required to participate in? If it's not an obligation, why do they choose to invest their own personal time in the community? What motivates them to be there?
Is gamification good for Social Business? Is it bad? This is the debate that I faced with my new colleagues at Social Edge Consulting in my first week at the company. We get together weekly and discuss and debate the finer points of implementing social business strategies and solutions.