Intranet & Customer Community Blog

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Adoption

Surfacing Ideas: Bringing the Needs of 'the Street' Up to the Boardroom

November 19, 2012

So, you’ve made the decision to bring social collaboration to your enterprise. It’s a great choice that will net many gains for your team in global team engagement, communication, and managing content. As a leader you have objectives and targets in mind with your rollout. You will find lots of experts on social collaboration, both internal and external, in your endeavor.

Inside Out - Driving Adoption through Gamification

October 12, 2017

External communities are a curious thing. Why does a user repeatedly return to a community that they aren't being paid to or required to participate in? If it's not an obligation, why do they choose to invest their own personal time in the community? What motivates them to be there?

Hot Tips From Successful Community Managers: Recruiting Advocates

May 14, 2015

As community managers (CMs), we wear several hats in our Jive communities. Whether it's training new members, driving engagement, implementing governance standards, or gathering metrics to measure success - CMs have a lot on their plates. As one of the many Jive community managers here at Social Edge, I feel that building a strong advocacy program goes a long way to creating and growing an active, thriving community. What are advocates? Glad you asked!

Ten Do's and Don'ts for a Zombie-Free Community

October 7, 2015

No one wants to work with a zombie. But it seems that zombies are prevalent in the corridors of many companies around the world. Well, not actual zombies, but employees who are disengaged and dispassionate about the missions of their companies. And the results for can be devastating. In our current knowledge economy, ignoring employee engagement is extremely costly.

Ready, set, launch! Expert Insights for Launching and Managing a New Community

May 1, 2019

Daniel Mudgett is an online community and systems expert who has led the implementation of multiple social collaboration and learning platforms. In this interview, Daniel talks about his experience implementing and managing a successful collaborative social intranet.