BioPharma Company embarks on modernizing its internal communication infrastructure

After experiencing significant growth and transformation, a mid-sized biopharmaceutical company sought a scalable and engaging intranet platform in late 2022. Previously relying on SharePoint and email for internal communication, their global workforce needed a more user-friendly and customizable solution. The Company partnered with Social Edge Consulting to implement Unily, enhancing the employee experience and streamlining communication.

Partnering with Social Edge, this BioPharma Company embarked on modernizing its internal communication infrastructure.

The Challenge

The Company previously relied on SharePoint for internal communication, but the platform's limitations hindered employee engagement and productivity. It was not user-friendly or easy to customize. With ongoing business and organizational growth, the BioPharma Company needed a flexible intranet that could scale and support decentralized content management. The shift to a flexible work model further underscored the need for a robust virtual communication and collaboration tool.

The Results

  • Increased Employee Engagement: Higher active user rates and content interaction.
  • Streamlined Communication Workflows: Improved efficiency in internal communications. After moving to Unily, the CEO’s video viewership increased by 238%.
  • Enhanced Organizational Agility: Better alignment and collaboration across departments.
  • Positive Employee Feedback: Employees feel better informed about what is happening at their company and how they can participate.
Social Edge seamlessly integrated with our team. They adapted and picked things up quickly, which ensured a seamless and efficient process.