AI SmartChat for Verint Community Search

Your AI Search Assistant for Verint Commmunity

Transform your Verint Community experience with SmartChat by Social Edge Consulting. Our advanced AI chat widget for Verint Community delivers instant answers, making search effortless and enhancing user satisfaction.

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Difficult Verint Community Search Experience?

Say Hello to Effortless Search in your Verint Community with our AI Chat Widget

Experience game-changing search in your Verint Customer Community with SmartChat, your AI search assistant, built by Social Edge Consulting. Utilizing conversational AI, your community search will be transformed with instant answers, tailored results, and enhanced user satisfaction.

Transitioning from conventional keyword search to conversational AI, SmartChat uses an advanced LLM (language learning model) to leverage your existing intranet content, providing accurate and contextually relevant answers while keeping your information secure.

Key Features of Verint Community AI Smart Chat

AI Semantic Search

Easy Interaction

Access Intranet Content

Easy Management

Advanced Community Search Capabilities

AI Semantic Search

SmartChat offers a new way to ask questions and find what you need immediately. Transition from traditional keyword search to advanced conversational AI, enabling a nuanced understanding of user queries. This approach ensures that the search results are not only tailored to specific prompts but are in context, drawing from community content, while also maintaining security for the content

Ask Questions with Simple Prompts

Easy Interaction

SmartChat enables users to ask questions or make requests using simple, intuitive prompts. It provides clear and professional responses tailored to the specific query. Users can easily scroll through same search session interactions, allowing them to review previous responses or clear them for new queries. Additionally, responses can be copied and used elsewhere, making it convenient to gather and share information quickly and efficiently.

Effortless Access to Wikis, Articles, Discussions, and Blogs

Access Original Content

Click through original sources such as Wikis, Articles, Discussions, and Blogs from users, groups and content.

Add Our AI Chatbot to Any Community Page

Easy Management

SmartChat offers effortless integration and management by allowing the Verint widget to be added to any community page. It provides customizable options for labels, descriptions, and appearance to match your brand, ensuring a cohesive look and feel across your Verint Customer Community. This flexibility makes it simple to align SmartChat with your existing branding and community structure.

Improve Customer Experience with SmartChat

SmartChat has been designed to enhance the employee experience by providing them with instant, informed answers and simplifying the search process. With advanced AI capabilities, it helps customers find exactly what they need quickly and efficiently, making their interactions with the Verint Community more productive and satisfying.

Ready to Add AI Chatbot Capabilities to Your Verint Community?

Transform your Verint Community with the power of AI search. Experience effortless, accurate search and enhanced user satisfaction with SmartChat. Don't miss out on revolutionizing your search experience.

Book a Demo

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