We're excited to announce that Senior Community Manager extraordinaire Dori Gray has recently joined the Social Edge team! In honor of Community Manager Advancement Day, she’s sharing her tips on how to avoid the “community manager trap” and the key to being successful, even while juggling many roles and wearing many hats.
This is my second time celebrating Community Manager Appreciation Day (#CMAD), but my appreciation for the role and my company has grown exponentially since last year. When I accepted the community manager position at Social Edge, I knew I'd see a side of social collaboration and Jive Software that I'd never experienced as an end user. I looked forward to learning new skills and facing new challenges. But this year, I learned one of the best parts about being a community manager in Jive is the continued support you receive from your colleagues.